SHIPPING

Delivery New Zealand Wide

Gym and Fitness Equipment New Zealand Shipping
Gym and Fitness Euipment New Zealand Shipping

CHRISTMAS DELIVERY DATES

Don't leave your holiday shopping to chance! Order by the guaranteed delivery date specific to your location to ensure your GAF gifts arrive in time for Christmas.

    • NORTH ISLAND: Monday 11th December
    • SOUTH ISLAND: Wednesday 6th December

SHIPPING TIME

Our shipping time frame varies depending on your location and the items you have ordered. Estimated delivery times range from 1 to 10 business days, with the possibility of next-day delivery in the AKL area. The delivery duration may vary depending on the geographical location, with rural areas experiencing longer transit times, possibly extending up to 15 business days in exceptional cases. Please note, we cannot advise the exact day and time delivery will occur.

The freight company WH&S guidelines will require that someone is present at the delivery address at the time of delivery for any orders weighing over 20kgs.

It is your responsibility to advise us:

    • If someone will be available to sign for the delivery
    • The desired safe location if no one is present at the time of delivery. (e.g. around the back of the house)
    • If the delivery address is a commercial residence. If so, we will require information regarding the business hours and the name of the business.

SHIPPING COST

Shipping cost is calculated at checkout. Once you have added your products to the cart, hit the checkout button and enter your shipping information to determine your freight costs.

FREE SHIPPING

We offer free shipping on several products. This offer may be part of a promotion and is available for a limited time only. To identify which products offer free shipping, look for the 'FREE SHIPPING' icon on the product page.

t&c

    • Items have a shipping cost unless otherwise stated.
    • Freight costs vary for each buyer depending on their postcode/location and order weight
    • Deliveries cannot be sent to an Post Office Box.
    • Deliveries can only be made between the hours of 9:00 am to 5:00 pm, Monday through Friday, excluding public holidays.
    • Delivery charges are quoted as "curbside delivery", which means as close to your premises as practical. See FAQ below.
    • Pallets over 20kgs require that someone is present to help unload at the delivery address at the time of delivery. Due to WH&S regulations, courier drivers cannot be forced into lifting items over 20kg without assistance.
    • If you miss the delivery, you will need to pick up your delivery from the freight company’s depot.
    • A re-delivery can be requested for an additional fee of up to $33 (NZD). Please contact us if you would like us to arrange this for you.
    • We cannot advise the exact date and time delivery will occur at the time of purchase. However, you will receive an email containing tracking details and the freight company contact details. They can provide you with a better estimation of the time.
    • Items may be delivered with additional packaging for transit protection or on a pallet for ease of transportation.
    • It is not our responsibility for the removal of any waste at the delivery location.
    • Installation fees are offered for an additional service and are not included in the item price unless expressly stated.

FAQs

IF I PURCHASE MORE, DOES THE SHIPPING GET CHEAPER?

It sure does! The more equipment you order at once, the cheaper the per kilogram rate!

WHAT SHIPPING COMPANY DO YOU USE? 

We use a wide range of shipping carriers to bring you the cheapest and best possible service. Our shipping volume means we have some of the best freight rates possible, which we pass to you!

Some of the carriers we use include:

WHAT DOES CURBSIDE DELIVERY MEAN?

Curbside delivery means that the courier will bring your items as close to your shipping address premises as practical for a truck and to the ground floor. The truck will pull up to the front of your premises, load the package(s) onto the lift gate on the back of the truck, lower the lift, and push the package(s) onto the sidewalk in front of your residence. It is the buyer's responsibility to bring the goods inside of the premises and or building.

Couriers may wheel your package to an access door provided there is no incline or stairs in between.

For more frequently asked questions, please visit our FAQ page.