Our shipping time frame varies depending on your location and the items you have ordered. Estimated delivery times range from 1 to 10 business days, with the possibility of next-day delivery in the AKL area. The delivery duration may vary depending on the geographical location, with rural areas experiencing longer transit times, possibly extending up to 15 business days in exceptional cases. Please note, we cannot advise the exact day and time delivery will occur.
The freight company WH&S guidelines will require that someone is present at the delivery address at the time of delivery for any orders weighing over 20kgs.
It is your responsibility to advise us:
- If someone will be available to sign for the delivery
- The desired safe location if no one is present at the time of delivery. (e.g. around the back of the house)
- If the delivery address is a commercial residence. If so, we will require information regarding the business hours and the name of the business.